Delivery Policy
How and when purchased items are delivered.
Operator: SPROXT FIELD LTD, company number HE 486059, Vasileos Georgiou 13, Stala Court, Flat/Office 3, Germasogeia 4040, Limassol, Cyprus.
Delivery method
Items are delivered as a Steam trade offer to your saved trade URL, usually within minutes of payment. Accept the offer in Steam when it arrives. To receive it, sign in through Steam and save your Steam trade URL in your account, and keep your Steam inventory public. Please make sure your trade URL is correct.
Delivery time
Most trade offers are sent within minutes of payment confirmation and always within 24 hours. Trade offers expire after a short time, so please accept yours as soon as it arrives. If a delivery is delayed beyond 24 hours we will email you with an update and you may cancel for a full refund at any time until delivery starts.
Delivery costs
There is no delivery charge.
Destination restrictions
Availability is subject to location and eligibility. Because items are digital there are no export or customs formalities. Split deliveries do not apply.
Problems with delivery
If you have not received your item within 24 hours, check your trade offers in Steam and that your saved trade URL is correct, then contact [email protected] quoting your order number.
